Effective Patient and Dental Team Communication

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Presenting dental treatment to patients can be uncomfortable and often quite intimidating yet is absolutely essential for the financial well-being for any dental practice. So much is depending on the outcome. Many of us have been put in this role without any formal training or guidance with little or no tools at our disposal.

This course is designed to provide an environment of education and support for team members that are asked to present treatment to patients. Best practices will be discussed and considered, as well as ways to develop in-office protocols that will maximize your chance of success.

Learning Objectives

  • Understand and identify the common barriers to case acceptance
  • Develop strategies to overcome barriers
  • Develop an effective patient journey
  • Have the tools necessary to effectively communicate with your patients
Course Name

Effective Patient and Dental Team Communication


(CAD) $49 Plus Applicable Taxes


Dr. Steven Bongard,
Ms. Michelle Ryckman,

CE CREDIT: 3 Hours of CE Credits AGD Course Code 550




Genesis Global Education Centre
660 Petrolia Road
North York M3J 2V2
Ontario, Canada